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Welcome to the Altair Member Self-Service website.
To use this website you must be a member of a pension scheme administered by the XPS Administration and have a valid username and password.
Not Registered?
New users must sign up to create their account.
New Registrations, Disabled Account & Password Resets
If you are having difficulties registering, your account has become disabled or you are just having trouble logging into your account, please contact the systems support team on 01642 727 222.
Important - Please note
If you joined your current employer on or after 01/04/2015 or have opted back into the police pension scheme following a break in pension membership (i.e you had previously opted out of the pension scheme or had left your employment with an entitlement to a deferred pension benefit) then you will not be able to access your pension details online.
Why have we taken this approach?
It is our understanding that it is the policy intention to allow members who have previous scheme membership to retain a final salary link to previous scheme benefits provided they re-join their pension scheme within a period of 5 years. Because the pension scheme regulations do not explicitly state that the final salary link must be reinstated, we are not able to link current to past membership without being 100% certain that the policy intention remains unchanged.
We are currently working with the Home Office to obtain clarification over this issue and will restore the links to all relevant records as soon as a resolution has been obtained. Regrettably, we are unable to provide any timescales as to when this is likely to happen.
Received your activation key?
If you have received your activation key please click here to complete your registration. If you have not received your activation key or you have lost your activation key, please contact your pensions administrator.